ROSSA Concept is simple and secure platform.

The following payment methods are accepted on ROSSA Concept: Visa, Mastercard, American Express, Apple Pay, PayPal, and online store credit. Please note that PayPal transactions are processed in USD, and your bank may apply currency conversion charges.

If your bank offers installment payment plans, you may convert your purchase into monthly installments directly through your bank after checkout (subject to your bank’s terms). For returns or cancellations on installment purchases, please contact your bank to adjust or cancel the plan.

Your payment currency will automatically match the region you’re shopping from, and you can update it at any time on our website.

Once your order request is placed, you will receive an email acknowledging receipt. Your order is confirmed only after payment is approved, your details are verified, and the items are prepared for shipment. You will then receive a second email confirming your order. If there’s any issue, you will be notified immediately and your payment will not be processed.

For assistance, you can reach out to our team at:
Email: hello@rossa-concept.com
Hours: Sunday–Friday, 10 AM – 6 PM (GST)